Privacy policy

 

Last updated: October 16, 2025

Who we are. The Maxi Ride (“we,” “us”) operates this website and our East Village pickup rental service in New York, USA. Contact: [support@…], [xxx-xxx-xxxx], [Business Address, NY ZIP].

What we collect

  • You provide: name, email, phone, billing details, reservation info, government-issued ID verification at pickup (18+), messages you send, reviews/photos you post.

  • Automatic: IP address, device/browser, pages viewed, and cookie/pixel data for site performance and basic advertising measurement.

  • Payments: processed by our payment provider (e.g., Shopify Payments/Stripe). We don’t store full card numbers.

How we use info

  • Provide and manage reservations, pickups/returns, deposits/holds, extensions, and support.

  • Send confirmations, reminders, and service notices (SMS/email); marketing messages only with consent.

  • Improve our site, prevent fraud, and comply with law.

Sharing

  • Service providers (processors): website/hosting (Shopify), bookings, payments, SMS/email, reviews, analytics, and ad pixels—only to operate our service.

  • Legal/safety: if required by law or to protect rights.

  • Business transfer: if we sell or reorganize our business.
     We do not sell personal information for money.

Cookies & ads

We use cookies/pixels for site functionality, analytics (e.g., GA4), and to measure/serve ads (e.g., Meta/TikTok/Google). You can manage cookies in your browser and ad settings on each platform. If we show a cookie banner, use it to set preferences.

SMS & email

By providing your number, you agree to receive service texts (confirmations, reminders, return notices). Message/data rates may apply. Marketing texts/emails are optional—unsubscribe any time (reply STOP to texts).

Retention

We keep reservation and receipt records as required by law (e.g., tax/accounting), and keep other information only as long as needed to run our service, resolve issues, and protect our business.

Security

We use reasonable safeguards (HTTPS, access controls). No system is 100% secure.

Your choices

  • Update or correct your info by contacting us.

  • Unsubscribe from marketing emails via the link; reply STOP to marketing texts.

  • Manage cookies via banner (if shown) or your browser.

State/International rights

Depending on where you live, you may have rights to access, delete, or correct your information and to opt out of targeted advertising. To make a request, email [privacy@…]. We’ll verify and respond as required by law.

Children

Our service is for adults 18+. We don’t knowingly collect data from children.

Changes

We’ll post updates on this page and adjust the “Last updated” date. Continued use means you accept the changes.